Help Centre

Frequently Asked
Questions

What makes Fremii knee pads different from other brands?

Fremii knee pads are designed specifically for flooring professionals and tradespeople — not the general market. We use higher-density foam, a more durable outer shell, and a velcro strap system that genuinely stays secure during a full working day. We've taken direct input from 

experienced flooring fitters to make sure our products hold up under real working conditions.

Are Fremii knee pads suitable for DIY use?

Absolutely. Whilst they're designed with professionals in mind, anyone who spends time working on their knees — whether tiling a bathroom, fitting flooring, or gardening — will benefit from proper knee pad protection. You don't have to be a professional to deserve a quality product.

Can I wash my Fremii knee pads?

Yes. We recommend wiping down the outer shell with a damp cloth after use — avoid machine washing or soaking. Allow to air dry fully before use. All Fremii knee pads come with care instruction labels attached so you always have the guidance to hand.

What sizes are available?

Our knee pads are designed to fit a wide range of leg sizes through the adjustable velcro strap system. If you have very large or very slim legs and are unsure, get in touch and we'll help you work out the right fit before you order.

Do Fremii knee pads meet the EN14404 European protection standard?

Yes. EN14404 is the European standard that defines the safety and performance requirements for knee protectors used during kneeling work. It covers impact resistance, sizing, and durability — the kind of real-world demands that professional floorlayers face every day. Fremii knee pads are designed and tested to meet this standard, giving you confidence that you're wearing protection that's been properly put through its paces, not just something that looks the part.

Do you ship outside the UK?

Currently, we ship within the UK only. We are exploring options for international shipping and will announce when this becomes available. Sign up to our announcements on the Coming Soon page to be notified.

How quickly will my order arrive?

Standard UK delivery takes 2–5 working days. Express next-day delivery is also available at checkout. Orders placed before 1pm on a working day are typically dispatched the same day.

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